Archive for September, 2016

Turn Compliance Into Commitment: Promise and Follow-up

Previously we discussed the first two steps required to change a compliance situation at work into one of commitment: conversation for agreement and request. During a conversation for agreement, my task is to discover what motivates the person I’m speaking with. Once I understand this, I propose a specific action that needs to take place […]


Turn Compliance Into Commitment: Conversation For Agreement and Request

How do you motivate people to operate out of commitment instead of compliance? There are four steps to make this happen: conversation for agreement, request, promise and follow-up. In this newsletter we’ll discuss the first two steps, conversation for agreement and request. You can also learn more about this subject in a 52-week course, Eating […]