Archive for the Newsletter Category


What Viewpoint Do You Use: Victim or Responsible?

All of us have a choice in how we look at our circumstances. One choice is the victim viewpoint, the viewpoint that the events in my life are the result of something being done to me. The second is the responsible viewpoint: I am the cause for my experience because of choices I have made. […]

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Getting Past Feedback Fears

Recently we discussed changing our perception about receiving feedback in order to better attain our goals. The flip side of this is giving feedback. When we offer thoughtful feedback to others, we can be part of the solution to problems. Yet why do we sometimes resist giving it? And what are some effective ways to […]

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Taking the Fear Out of Change

How do you deal with change? Do you resist it? Do you try to ignore it and hope it goes away? Or do you embrace change? If there’s one thing that’s true, change is here to stay. Picture yourself in a boat, in a vast ocean representing change. If you become fearful and resist the […]

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The Power of Possibility

Do you want to open up possibilities in your life?  There are crucial differences between living out of possibility versus probability. Living from probability takes place when you look at what you are capable of and what you have done in the past.  From this perspective, you calculate whether you think you can do something […]

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Turn Compliance Into Commitment: Promise and Follow-up

Previously we discussed the first two steps required to change a compliance situation at work into one of commitment: conversation for agreement and request. During a conversation for agreement, my task is to discover what motivates the person I’m speaking with. Once I understand this, I propose a specific action that needs to take place […]

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Turn Compliance Into Commitment: Conversation For Agreement and Request

How do you motivate people to operate out of commitment instead of compliance? There are four steps to make this happen: conversation for agreement, request, promise and follow-up. In this newsletter we’ll discuss the first two steps, conversation for agreement and request. You can also learn more about this subject in a 52-week course, Eating […]

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Two Motivators: Compliance Versus Commitment

Are you stuck in business relationships in which you’re required to use fear as a motivator? If so, you will be interested in the communication technique, promise and request. There are many different kinds of conversations between people. Some examples are conversations for fun, description and action. Conversation for action can also be called promise […]

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The Art of Being Grounded and Centered

In our Advanced Leadership course we teach the practice of being grounded and centered. Grounded and centered is something many professionals do whether they are athletes, doctors, sales people, musicians, managers or mechanics. Being grounded requires clarity of purpose and the cutting away of all distractions. To do this, take

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Helping Others to Clarify Their Intention

If someone’s intention doesn’t match yours then you don’t want to be doing business with them. Why? Mismatched intentions result in conflict. When the smallest obstacle arises, problems will occur, hindering performance. You can either find someone whose intention matches yours, or you can support someone in clarifying their intention. Let me give you an […]

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It’s a Busy Summer at K&A!

There is so much happening at Klemmer & Associates this summer! Youth Leadership Camp Spring has turned to summer and we are excited to share all the amazing events we have on the horizon! With kids out of school it is the perfect time of year for us to be supporting the next generation in […]

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